Age: 24Hometown: “I grew up south of Cleveland. Went to college west of Cleveland. I’m an all-around Clevelander.”Current Role: After first playing student revolutionary Joly, McCarrell has now moved up to the role of lovesick Marius in the Broadway revival of everyone’s favorite musical, Les Miserables.Stage and Screen Cred: While studying at Baldwin Wallace Conservatory of Music, McCarrell performed roles like Lewis in Pippin, Anthony in Sweeney Todd and Gabe in Next to Normal. Professional credits include Summer of ’42, the Jake Gyllenhaal role in a musical version of Bubble Boy and Nibs, one of the Lost Boys in Peter Pan Live! on NBC. Related Shows View Comments Show Closed This production ended its run on Sept. 4, 2016 Les Miserables All photos by Caitlin McNaney for Broadway.com
AT&T Mobility today announced that it will launch iPhone(TM) 3G at company-owned retail stores in Vermont.The launch of iPhone 3G is made possible by AT&T Mobility’s December 2008 acquisition of Unicel assets in Vermont. The company has been installing its systems and training employees at its ten legacy Unicel stores across the state to begin offering the full slate of AT&T Mobility products and services — including the highly anticipated iPhone 3G — on January 15.”iPhone 3G will arrive for AT&T Mobility customers in Vermont on January 15th,” said Steve Krom, vice president and general manager of the company’s New England operations. “We are committed to offering the most innovative products and services to our customers, and we are pleased to be part of this great milestone in our market.”AT&T Mobility is making it easy for customers to prepare for their iPhone purchase by posting “Get iReady” tips and frequently asked questions at http://www.att.com/iphone(link is external). Legacy Unicel customers and other new AT&T Mobility customers in Vermont who wish to port or retain their phone number from another wireless carrier should consider bringing a copy of a bill from their current service provider. Customers will be asked to provide account information as it appears on record with their current provider, including:Account numberName of the account holderAccount holder’s Social Security number or Tax IDBilling addressPIN or password (if applicable)Pricing and EligibilityiPhone 3G will be available for $199 for the 8GB model and $299 for the 16GB model. These prices require two-year contracts and are available to the following:Customers activating a new line with AT&T Mobility.All legacy Unicel customers.Current AT&T Mobility customers who are eligible, at the time of purchase, for an upgrade discount.Current AT&T Mobility customers who are not eligible for an upgradediscount can purchase iPhone 3G for $399 for the 8GB model or $499 for the 16GB model. Both options require a new two-year service agreement. Current customers may also choose to wait until they become eligible for an upgrade discount. Eligibility is generally determined by amount of time remaining on a current contract and payment history.Current AT&T Mobility customers who are upgrading to iPhone 3G will pay an $18 upgrade fee and new AT&T Mobility customers will pay the standard $36 activation fee. Activation fees will be waived for legacy Unicel customers in Vermont.For the complete array of the company’s offerings, visit http://www.att.com(link is external).About AT&TAT&T Inc. (NYSE: T) is a premier communications holding company. Its subsidiaries and affiliates, AT&T operating companies, are the providers of AT&T services in the United States and around the world. Among their offerings are the world’s most advanced IP-based business communications services and the nation’s leading wireless, high speed Internet access and voice services. In domestic markets, AT&T is known for the directory publishing and advertising sales leadership of its Yellow Pages and YELLOWPAGES.COM organizations, and the AT&T brand is licensed to innovators in such fields as communications equipment. As part of its three-screen integration strategy, AT&T is expanding its TV entertainment offerings. In 2008, AT&T again ranked No. 1 on Fortune magazine’s World’s Most Admired Telecommunications Company list and No. 1 on America’s Most Admired Telecommunications Company list. Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com(link is external).
Sign up for our COVID-19 newsletter to stay up-to-date on the latest coronavirus news throughout New York Beautiful weather like this means only one thing: It’s time to get out and adopt a new dog to walk with, or a cat to sit by your open window! It’s hard to choose just one, but here are some really cuties that are ready to go home with you today!PeachesAvailable for adoption at the Town of Huntington Cat Shelter:Great news: The Town of Huntington Cat Shelter (operated by Little Shelter) reopens May 12, so join them 12 p.m. to 3 p.m. for the ribbon-cutting ceremony, tours of the new facility, adoptions, raffle prizes, drinks and more! They are located at 104 Deposit Rd. in East Northport. Here’s just a sneak peak of some of the adorable cats you can meet this weekend:Peaches loves being carried like a king. He is always eager for someone to hold him. He’s very friendly and loves the sun.He’s always seeking out attention and treats. Peaches would be great in a household where he could be the center of attention and is sure to keep his family entertained with his kitty antics. This sweet lovebug is just waiting for you to come and pick him up today!SebastianSebastian likes to lurk around like Batman, waiting for the perfect person to ask for treats and affection. When he finds that person, he waits until they are unsuspecting, and then he pounces on them, not letting them leave until he is properly brushed and pampered. Those that don’t comply get stared at until they give in.For more information about adopting Peaches and Sebastian, call the Town of Huntington Cat Shelter at 631-651-9788.FionaAvailable for adoption at Little Shelter:Fiona is a super sweet and friendly 8-year-old Puggle mix that loves people, getting treats, playing with toys and going out to explore the wooded trails at Little Shelter. She is currently recovering from heartworm, so she must be the only dog in the house at this time. Fiona has a very happy-go-lucky attitude and is always eager to greet people she meets on her walks and get affection. She would do well in a house with older children.DavidHandsom David is a 4-year-old gray-and-white cat who is obsessed with belly rubs! He actually falls asleep when you rub his belly. He loves being cuddled and will paw at your leg or gently meow for you to pick him up and carry him around. He’s a mush with a big personality who wants to always be in the center of the action. He would do great in almost any household and would love to have a little human of his own to play with.For more information about adopting Fiona and David, contact Little Animal Rescue & Adoption Center at 33 Warner Rd in Huntington or 631-368-8770.WardAvailable for adoption at the Town of Hempstead Animal Shelter:There is something wonderful about Ward! This 2-1/2-year-old, extra-handsome boy came to the shelter as a stray in January 2017. There is just something about his face that everyone is in love with! Ward is also very sweet, and a blast to hang out with. Ward loves to play with toys and is affectionate with his person. Ward needs slow introductions to other dogs.JaxonEveryone is swooning over Jaxon! This 10-years-young kitty came to the shelter as a stray. Jaxon is FIV positive, and is currently hanging out in the shelter’s FIV cattery with our other FIV kitties. Jaxon is a total sweetheart and purring machine. Staff and volunteers are obsessed with him and want to see him in a loving home.For more information on adopting Ward and Jaxon, call 516-785-5220, visit 3320 Beltagh Ave. in Wantagh or email email@example.comSabrinaAvailable for adoption at Last Hope Animal Rescue:Applying for the position of perfect family dog, Sabrina would like to submit her resume. Only 3 years old, Sabrina came to Last Hope from a crowded Kentucky Shelter. She is a small mix of Chihuahua and perhaps Dachshund, which happens to make her amazingly adorable! Sabrina likes kids and other dogs and would fit into any family just perfectly.For more information about adopting Sabrina, check out her webpage.Available for adoption at North Shore Animal League America in Port Washington:If you’re looking for someone to spice up your life, look no further than Peppermint (reference #R164899). This older kitten has grown up in our Adoption Center and is ready to break free! She’s full of energy and needs a home with children 16+ in age.Someone who knows how to harness kitten energy into appropriate playtime is ideal. She’ll reward you with some love and loyalty. Because she is unsure of her fur friends, a home where she can reign supreme would be ideal for this playful diva. If a beautiful friend who keeps you on your toes sounds like your idea of a soul mate, please come meet Peppermint!Please contact Sonias@animalleague.org for more information about adopting Peppermint today!PeachAvailable for adoption at the Town of Oyster Bay Animal Shelter:Pretty as a peach, Peach (reference #180092) is a petite, domestic short haired gal who is spayed and up to date on all her vaccines. Peach came to the shelter in mid-March as a very sick cat with a severe respiratory infection. She was treated by the shelter’s vet and nursed back to health.Peach has a slight head tilt, possibly as a result of her illness, but that doesn’t stop her! Peach loves to be pet and will stay and sit with you for hours. This little girl has fought all the way back and it would be wonderful for her to get adopted and be in a home of her own as soon as possible.If you think Peach would be a perfect addition to your home, contact the Town of Oyster Bay Animal Shelter at 150 Miller Pl. in Syosset or 516-677-5784.As always, thanks for reading and please remember to always adopt, never shop…pass it on!
117SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,Tommy Loo As the Director of Business Strategies, Tommy Loo is responsible for providing operations consulting services for LEVEL5 clients. His work develops capacity, and utilization requirements to reach our client’s … Web: www.level5.com Details In today’s multichannel world, the call center is in the midst of a transformation. This transformation is comprehensive and involves rethinking performance metrics, staffing issues, and work space design.In the area of performance metrics, financial institutions are recalibrating to better align in a multichannel world. No longer can institutions look at average talk time, abandonment rates, and after call processing. The call center agent is now responding to customers through several channels – telephone, social media, instant messaging, and live Web chats to name a few. Agents are now perceived as a financial institution’s ambassador, information officer, and mediator. One performance metric that has evolved in some call centers is “one and done” as described by Jennifer Fox, SVP Customer Care Contact Center Operation Manager for Associated Bank in Green Bay, Wisconsin. This philosophy empowers the agent to resolve a customer’s issue in one call. This philosophy lends itself well to the new instant-gratification generation of customers who are reaching out to the bank as part of their busy schedule. As this example illustrates, the traditional metrics by which a call center is measured must be reviewed in light of the new challenges and customers expectations that a multichannel world presents. Further, the call center employee must by “smarter” than ever. Their knowledge base and training must be sufficient to allow them to meet the customer’s expectations of a “one and done” experience.Organizationally, call centers are being transformed by the introduction of Interactive Teller Machines (ITMs) as a service distribution channel. ITMs bring the dynamics of retail transactions once associated with retail branches into the call center. The ITM requires both visual and audio communication with the customer, amplifying the emphasis on personal service. This dynamic requires financial institutions to rethink the hiring, training, and staffing models for the call center. Today’s agent needs to be comfortable conducting video sessions and maintaining eye contact with the customer. For those institutions with a geographically diverse network, the agents also must be able to relate to the various needs of their customers as well as the diversity of products that may be associated with these regions. In most cases, these agents need to be empowered to resolve the customer’s issues in keeping with the “one and done” philosophy.Beyond the staffing issues, the physical environment in the call center needs to be addressed with the addition of the ITM channel. The agents for the ITMs need to be isolated within the call center space to eliminate any background noise, including any visual background activity. Because ITMs often operate during non-traditional hours, the space needs to include access to the restrooms, breakrooms, and points of ingress/egress without violating other security zones in the facility. The non-traditional hours also require safety considerations regarding ingress/egress into the facility. These are important steps when designing a new facility to house a call center and doubly important when retrofitting a call center in an existing space.Great results can be achieved by providing ITM agents with the resources and space required to meet customer needs and serve their clients while keeping with the “one and done” attitude. One Southern institution embraced the multichannel approach and weaved it’s on line banking, ITMs and call center into a cohesive strategy, over a three year period its revised multichannel approach generated 1,400 new accounts and $140 million in new deposits.In consideration of the discussion above, the three pillars of customer service in a multichannel world are: Smarter Support, Personalized Service, and Faster Connect and Up-Time.Smarter Support: Agent’s must have at their fingertips a knowledge base that provides them the ability to deal with the majority of customer requests. This knowledge base consists of product information, empowerment guidelines to resolve customer issues, and a decision tree for dispute resolution beyond their authority. All of this geared to the “one and done” philosophy.Personalized Service: This concept connects the knowledge base with the agent’s ability to customize services or products to fit the customer’s request. Agents must be able to interact with the customer to determine his/her true needs elevating the agent’s role beyond that of an order-taker.Faster Connect and Up Time: This addresses the infrastructure of the call center. The goal is to ensure the center is able to operate even if there are power outages or systems issues. Continuous system monitoring insures the center can absorb a sudden spike in activity. The worst thing for a customer is the inability to reach the contact center in a timely manner.A call center’s ability to attain these three pillars will enhance its effectiveness and better equip agents to serve customers through multiple channels, leveraging the “one and done” concept which has become the customer’s expectation!
11SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr NAFCU will closely monitor Wednesday’s House Financial Services Committee hearing on the draft “Financial CHOICE Act” as it continues its analysis of the measure’s full impact on credit unions and their members.Committee Chairman Jeb Hensarling, R-Texas, released a discussion draft of the CHOICE Act last week. The draft, contains numerous NAFCU-sought measures, including Durbin interchange amendment repeal and other Dodd-Frank Act reforms. However, there are also areas of concern, such as a proposal to subject the NCUA to congressional appropriations.The draft bill, at 593 pages long, would require regulatory agencies to improve their cost-benefit analyses and better tailor regulations to the size of regulated institutions. It would also preserve the NCUA Board’s current three-member structure (last year, a five-member board was contemplated) and mandate agency budget transparency.The measure is expected to be introduced as legislation before the end of the month. Wednesday’s hearing is slated for 10 a.m. Eastern. continue reading »
1 Michelmore Rd CarraraPROFESSIONAL Australian tennis player couple, Daniella and David Jeflea, are serving up their home to the market after a swish renovation.The four-bedroom, two-bathroom house is on the market for offers over $580,000 and has cathedral ceilings and matt black tapware.When the tennis coach duo aren’t making a racket on the court they are busy renovating.“Designing homes is an interest David and I have that is very different from our tennis lives,” Mrs Jeflea said.1 Michelmore Rd CarraraThe former Sydney-based couple said they looked at over 20 homes on the Gold Coast to find the right one to renovate.“It is kind of a funny story because we made special trips from Sydney to inspect these homes but the one we ended up buying the one we only saw from an online listing, we never scoped it out like the others.“We were basically looking for any old house on the Gold Coast to renovate but this house in Carrara was perfect for the style David and I envisioned.”Video Player is loading.Play VideoPlayNext playlist itemMuteCurrent Time 0:00/Duration 2:39Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -2:39 Playback Rate1xChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions settings, opens captions settings dialogcaptions off, selectedQuality Levels720p720pHD540p540p360p360p270p270pAutoA, selectedAudio Trackdefault, selectedFullscreenThis is a modal window.Beginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsReset restore all settings to the default valuesDoneClose Modal DialogEnd of dialog window.This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.Close Modal DialogThis is a modal window. This modal can be closed by pressing the Escape key or activating the close button.PlayMuteCurrent Time 0:00/Duration 0:00Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -0:00 Playback Rate1xFullscreenHome Tour: Catherine Heraghty02:39The homeowners said they had previously renovated a home in Sydney and had just finished building one but never planned to sell the Gold Coast home.1 Michelmore Rd CarraraMore from news02:37Purchasers snap up every residence in the $40 million Siarn Palm Beach North9 hours ago02:37International architect Desmond Brooks selling luxury beach villa1 day ago“When we were getting the yard landscaped, the lady who was laying down our turf said David and I looked like typical renovators who would probably sell and do another project.“I thought it was funny because renovating is just our hobby, but I her guess she was right because we are itching to do another renovation on another old Gold Coast home.”Mrs Jeflea said she was attracted to the cathedral ceilings and large windows in the home.“We ripped so many walls out to create an open space and we put in huge bi-fold doors to create that inside-outside style,” the mother-of-two said.1 Michelmore Rd Carrara“I got a lot of inspiration from Pinterest to design a modern-Scandinavian home.”The interiors have been redesigned with stylish finishes such as timber flooring, contemporary lighting and pops of matt black fittings.Located on a 757sq m corner block the property is within walking distance to parks, shops and a 15 minute drive to the beach.1 Michelmore Road Carrara4 2 2Price: Offers over $580,000Features: Matt black tapware and fixtures, landscaped gardens and a studyArea: 757sq mAgent: Isaac and Maria Genc and Fiona Giess, Genc and Co. Bundall
14 Union Street, Clayfield.More from newsFor under $10m you can buy a luxurious home with a two-lane bowling alley5 Apr 2017Military and railway history come together on bush block24 Apr 2019The 2.7m glass doors outside the kitchen and dining areas lead to a garden oasis with a patio and water feature.Mrs Anning said this was her favourite feature of the home.“I like that all the doors open up,” she said. 14 Union St, Clayfield.SOPHISTICATION and serenity are the foundations of this stunning property at Clayfield.Owners Julie and Eric Anning worked with award-winning architect Liam Proberts to design their dream home at 14 Union St, where they have lived since 2001.Mrs Anning said it was the perfect opportunity once their children had grown up and moved out of home. 14 Union Street, Clayfield.“We built it with us in mind,” Mrs Anning said.The modern, two-storey home has four bedrooms, three of which are upstairs, including the main with an ensuite and a walk-in robe.On the first floor, there is a fourth bedroom that could double as an office, as well as an open kitchen, dining and living room. 14 Union Street, Clayfield.She said it was a friendly and quiet suburb that was conveniently located close to shopping centres, the city and Clayfield Markets.“It’s fabulous because it’s close to the city and close to the airport,” she said.“It’s a great area – we’ve loved living there.”The home also has a large attic for storage, remote double lockup garage and watering system. 14 Union Street, Clayfield.“It just makes this big open area.”She said she often opened all the doors to let a breeze flow through the house.“It’s very private with the big trees behind it,” she said.The home also has an 800-bottle wine cellar on the first floor.“I use it as a cold room as well – it’s great for fruit and vegetables,” Mrs Anning said.
Southern Cross Soloists artistic director Tania Frazer, has returned to her childhood home in Brookfield to raise her family. Picture: Josh Woning.Southern Cross Soloists artistic director and oboist, Tania Frazer, has lived around the world but when she and her husband returned to Brisbane 16 years ago, she moved back to the suburb of her childhood, Brookfield, where she is now raising her own children in a house built by her parents.To celebrate the Chinese Year of the Dog, Ms Frazer is preparing Australia’s leading chamber music ensemble for its first concert of the year, Lunar New Year — Memories from Childhood, which is on at the QPAC Concert Hall, on February 17 at 3pm. What do you love about your home? Home grown talent. Tania Frazer and the Southern Cross Soloists will perform as part of Chinese New Year celebrations at the QPAC Concert Hall, South Bank on Sunday, February 17 at 3pm. Picture: Josh Woning. Brookfield. I grew up here and my parents own a large property. I never thought I would live here as an adult as I have lived all over the world as a professional musician, but I really love that I have the opportunity to live here and bring my children up in such an amazing place. It’s green and it also has a great community. It has a village like feeling. Everyone knowseveryone. We live on the top of a hill and can’t see any other houses, just bushland, which is incrediblyrelaxing and beautiful. It would be very interesting to have an amazing place in London. When I lived there I could barely afford a cup of coffee. The thought of owning an apartment in Kensington or Covent Garden would be amazing. I would love to build an extension with an entire glass wall, like a conservatory or similar —somewhere to sit, read a book and relax surrounded by plants and views across the ridge of one of the surrounding hills. What is the best thing about your suburb? Where do you live and why? What would you change about your home? More from newsParks and wildlife the new lust-haves post coronavirus14 hours agoNoosa’s best beachfront penthouse is about to hit the market14 hours ago I was always told it is better to rent than buy, though this probably depends on the individualcircumstances. As a musician, I’ve lived all over the world, so I was always renting in all those foreign countries. What is the best piece of property advice you could give? If money was no option, what would be your fantasy home and where?
Statoil will use Oceaneering’s umbilicals for its recently sanctioned Johan Castberg field development in the Barents Sea, offshore Norway.Oceaneering on Tuesday said it had won the contract for dynamic and static control umbilicals, totaling approximately 39 kilometers (24 miles) in length, and associated hardware.Oceaneering plans to design and manufacture the umbilicals at its facility in Rosyth, Scotland, with delivery scheduled for early 2021.The control umbilicals for Statoil’s Johan Castberg project are expected to be used to transmit hydraulic control fluid and chemicals, as well as provide the electrical power and fiber-optic requirements to operate and monitor the subsea wells, which are located in approximately 400 meters (1,312 feet) of water.The umbilicals are expected to be tied back to a floating production, storage, and offloading facility, or FPSO.Development planStatoil submitted the plan for development and operation for its Johan Castberg project in December 2017.The field development concept includes an FPSO and a subsea development with a total of 30 wells, 10 subsea templates and two satellite structures.According to Statoil, this is the biggest subsea field under development in the world today.The Johan Castberg development costs are estimated at around NOK 49 billion (approximately $5.9 billion). The jobs generated nationwide during the development are estimated at slightly less than 47,000 man-years, some 1800 of which will be located in Northern Norway.Recoverable resources are estimated at 450 – 650 million barrels of oil equivalent. This makes the Johan Castberg project the biggest offshore oil and gas development to be given the go-ahead in 2017. First oil is scheduled for 2022.
And the five-time Ballon d’Or winner couldn’t resist his infamous celebration cry during the short clip, which was captioned ‘stay home and keep stylish’.Ronaldo has regularly updated his 210 million followers on Instagram about his recent activities, with football having been indefinitely suspended due to the coronavirus crisis.Without being able to visit his preferred barber, Ronaldo was forced to rely on his girlfriend to give him an isolation makeover – a trend which many footballers and celebrities have been doing.The video shows Ronaldo sitting in a chair whilst the 26-year-old Georgina attempts to tackle the forward’s hair from behind.Despite Ronaldo pulling a nervous expression during the trim – the former Real Madrid and Manchester United superstar appeared in high spirits while entertaining the camera.Ronaldo’s partner Georgina is not a complete novice and knows a thing or two about working in the barber industry as she is the manager of the ‘Insparya’ hair transplant clinic in Madrid, which launched last year – the Juventus star’s latest business venture.Ronaldo and Rodriguez were first snapped on a string of dates in late 2016, when the Portuguese great was plying his trade in La Liga.Georgina has since claimed that her first meeting with Ronaldo was ‘love at first sight.’The clip even received four million views within the first 15 minutes of being published, further emphasising Ronaldo’s unparalleled social media presence.The couple were first spotted on a string of dates in late 2016 and have since had a daughterRead Also: Ronaldo voted greatest player of all time in fan tournamentAnd Ronaldo has earned huge praise from his fans recently after contributing to Juventus’ attempts to cut costs during the escalating coronavirus pandemic.The 35-year-old has agreed to lose £3.45million of his exorbitant salary, but is unlikely to notice the hit with the wideman on course to take his career earnings into the billions this year.FacebookTwitterWhatsAppEmail分享 Loading… Promoted Content6 Extreme Facts About HurricanesWho Is The Most Powerful Woman On Earth?6 Incredibly Strange Facts About HurricanesThailand’s 10 Most Iconic LandmarksRobert Pattinson Showed The GQ Magazine What Quarantining Means7 Of The Wealthiest Universities In The WorldOnly The Chosen Ones Can Appear On-Screen Even After Their DeathWho Earns More Than Ronaldo?Couples Who Celebrated Their Union In A Unique, Unforgettable Way20 Facts That’ll Change Your Perception Of “The Big Bang Theory”7 Ways To Understand Your Girlfriend Better7 Ways To Understand Your Girlfriend Better The Juventus talisman has recently sported a top-knot this season, but may be about to debut an entirely new look after uploading a video of his model partner stepping up to the mark. Cristiano Ronaldo is the latest player to undergo a haircut during lockdown, with his girlfriend Georgina Rodriguez taking up the clippers to keep the superstar looking stylish.Advertisement